FAQS

successful solutions come from in-depth understanding

Technology can be intimidating. Information is key. Do I really need a web site? Why can’t I do it myself? How much will it cost? Will I be at the top of Google? You’re not the first to ask these questions.

General

Why do I need a web presence?

The Internet has permanently changed the way business is conducted. The World Wide Web is the dominant medium for communication and commerce.

Your customers now expect to reach you via the Internet, just like they would by fax or phone. It is no longer a question of whether you should have a web presence but rather what kind of presence should you have?

In this incredibly competitive market a web site must be part of your successful business plan.

How much do you charge?

412 Media provides quality web design and multimedia service at affordable prices. Being in a small independent business ourselves we understand that the price is important.

There are several factors that affect the cost of our services. Pricing for web design, Flash animation, video, CD, DVD or print purposes vary depending on the overall scope, complexity and length of your project. Once we have discussed and outlined exactly what your needs are then we can give you a fair and accurate price. There is not charge or obligation for our initial consultation. You pay nothing until you and 412 Media have agreed on a definitive course of action.

Do you offer package deals?

412 Media is not a production house. The services we provide represent you and your business. Your web site is a reflection of your style and your image. Every site we design is built to meet specific needs; yours. No tow sites are the same. We don't use templates or any other cookie-cutter type of production methods.

What if I don't like my site?

412 Media is owned and operated by some of the leading professionals in the business. Your satisfaction is guaranteed. One aspect of being a top web design firm is having the ability to listen and understand what our clients really want and need. Using our 12-step process we know what you want before we start. You will be 100% satisfied with your site.

Do you redesign existing sites?

Yes. In fact that is a large portion of the projects we undertake. Fixing a poorly designed site, refurbishing an older site implementing Search Engine Optimization are all services we provide. Tune-up, facelift, call it what you like. If your site needs help 412 Media can take care of it.

Can you provide e-Commerce?

Yes, whatever your needs are, if it's on the Internet 412 Media can provide it.

Can you maintain my site?

Yes. We offer a variety of customized maintenance services designed to meet both your needs, and budget. Most of these services are free to our hosting clients.

What is a host or hosting?

The Internet is a network of thousands of computers called hosts or servers. These hosts act as a home for your web site. Quite simply a host or server is a computer that houses your web site and makes it accessible to, and part of the World Wide Web.

Does 412 Media provide hosting services?

Yes. 412 Media provides some of the most secure, reliable and affordable dedicated hosting solutions in the industry.

Someone else built my site will you host it for me?

Sorry no. 412 Media's web servers are reserved for our clients only. However if we completely redesign your existing website, we can offer you our hosting services.

I need a domain name can I purchase it through 412 Media?

No. 412 Media is not a registrar however we can recommend a registrar and help you through the process.

How will customers find my site?

First your site or blog is built using SEO best practices from the industry. All meta tags, names and keywords are analyzed before implementing.

Second 412 Media will register your site with dozens of the leading search engines on the web. If your niche is Social Networking we'll help you get linked to the appropriate feeds.

Do you charge extra to register my site with search engines?

No. Search engine registration is included as part of your project. If you host your site with 412 Media this will be an ongoing process. If you choose to host elsewhere we will register your site once, immediately after your site goes live.

Am I guaranteed that my site will be at the top of Google, Bing and Yahoo?

No one can guarantee that your site will be at the top. 412 Media does guarantee that we will do everything we can to see to it that your site gets the kind of recognition that it deserves.

How can I get started?

We saved the most important question for last. If you're ready to take control of your company's digital future contact us. Your initial consultation is free of charge and will be time well spent.